Return Policy
Return Policy
Thank you for shopping at Trek Designs. We want you to be completely satisfied with your purchase.
Returns
You have 30 days from the date of delivery to return an item for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How to Return
To initiate a return, please login to your account at https://account.trek-designs.com to initiate the return.
Refunds
Once we receive your return, we will inspect the item and process your refund. The refund will be issued to your original payment method within 5-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please contact us and we'll be happy to help.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Downloadable products
- Sale or clearance items
Questions?
If you have any questions about our return policy, please contact us.